Terms & Conditions

Effective Date: 2025.09.01

Welcome to ITX Digital Services Private Limited (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of the website https://marketplace.itxdigitalservices.com

By accessing or using the Website you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

  • You must be at least 18 years old or of legal age in your jurisdiction to use the Website.

  • You agree to use the Website only for lawful purposes. You must not use it in any way that violates any applicable local, national, or international law or regulation.

  • You are responsible for maintaining any account credentials (username/password) and for all activity under your account.

2. Intellectual Property

  • All content on the Website (text, images, graphics, logos, product descriptions) is owned by or licensed to us, and is protected by intellectual property laws.

  • You may not copy, reproduce, distribute, modify, display, perform, or create derivative works from this content without our prior written permission.

3. Products, Pricing & Orders

  • Product descriptions are provided for informational purposes only. We take reasonable care to ensure that prices, descriptions, and availability are correct, but we do not warrant they are error-free.

  • All orders are subject to acceptance and availability. We may cancel any order for any reason (e.g. if a product is out of stock).

  • Prices shown are in Sri Lankan Rupees (LKR) unless otherwise stated, and do not include shipping, taxes or other charges unless explicitly stated.

4. Payment

  • You agree to provide current, complete, and accurate billing information.

  • We accept payments via the methods displayed on the Website. Payment must be made in full before the product is dispatched.

5. Shipping, Delivery & Returns

  • Shipping times are estimates and may vary. We are not liable for delays caused by carriers or customs.

  • We have a returns/refund policy [insert link or details] which applies to purchases made through the Website.

6. Limitation of Liability

  • To the maximum extent permitted by law, ITX Digital Services Private Limited will not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data or use, incurred by you or any third party arising from your access or use of the Website.

  • Our total liability for any claim arising under these Terms will not exceed the amount you have paid, if any, for using the Website or purchasing the product giving rise to the claim.

7. Warranty Disclaimer

  • The Website and all content/products are provided “as is” and “as available”. We make no warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

8. Privacy & Data

  • Your use of personal data is governed by our Privacy Policy [link to privacy policy]. By using the Website, you agree to the collection, use, and sharing of your personal data as described there.

9. Cookies

  • We use cookies to enhance your experience. By using the Website, you consent to our use of cookies in accordance with the Cookie Notice/Policy [if applicable].

10. Modifications

  • We may modify these Terms at any time without notice. The revised Terms will be posted on the Website with the “Effective Date” updated. Your continued use after modifications means you accept the new Terms.

11. Termination

  • We may suspend or terminate your access to the Website or any part thereof at any time, for any reason, including if you violate these Terms.

  • Termination does not affect rights or obligations that have accrued before termination.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Sri Lanka.

  • Any dispute arising under or in connection with these Terms will be resolved by arbitration or courts in [City, Sri Lanka], unless otherwise agreed.

13. Contact Information

If you have any questions about these Terms, please contact us at:

ITX Digital Services Private Limited
Email: shop@itxdigitalservices.com
Phone: (+94) 112 860 442