Effective Date: 2025.09.01

ITX Digital Services (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://marketplace.itxdigitalservices.com (the “Website”). By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide, such as:

• Name, email address, phone number, billing/shipping address

• Payment details (processed securely by third-party payment gateways)

• Account login credentials (if you create an account)

b) Non-Personal Information

Automatically collected data, including:

• IP address, browser type, device information, operating system

• Website usage data (pages visited, time spent, clicks)

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for:

• Processing and fulfilling orders

• Providing customer support and responding to inquiries

• Improving the Website’s performance and user experience

• Sending updates, offers, and marketing communications (only if you consent)

• Ensuring security, fraud prevention, and legal compliance

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Service Providers: Payment processors, shipping partners, IT service providers

• Legal Authorities: When required by law or to protect our legal rights

• Business Transfers: If our business is sold, merged, or acquired

4. Cookies & Tracking

We use cookies to:

• Remember your preferences

• Improve website functionality and analytics

• Deliver relevant ads (if applicable)

You can manage or disable cookies through your browser settings.

5. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction (including rights under Sri Lanka’s PDPA and GDPR for EU visitors), you may have rights to:

• Access, correct, or delete your personal data

• Withdraw consent to marketing communications

• Request data portability or restriction of processing

To exercise these rights, contact us at shop@itxdigitalservices.com.

7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

ITX Digital Services Private Limited
📧 shop@itxdigitalservices.com
📞 (+94) 112 860 442